New England ADA Center

Questions about the ADA? Call 1-800-949-4232 (voice/tty) New England ADA Center, part of the ADA National Network, is the leader in providing information, guidance, and training on the Americans with Disabilities Act (ADA), tailored to meet the needs of business, government and individuals at local, regional and national levels.

Some Questions We've Received

• I operate a private taxicab and I don't want animals in my taxi; they smell, shed hair and sometimes have "accidents." Am I violating the ADA if I refuse to pick up someone with a service animal?

• Should the ameliorative effects of mitigating measures such as medication and prosthetic devices be considered when determining if an impairment substantially limits a major life activity?

• Will businesses need to rearrange furniture and display racks?

Do you have a question?

• Call us at 1-800-949-4232 voice/tty (in New England Only)

• Email us at ADAinfo@NewEnglandADA.org

• or, Submit your question online

The New England ADA Center is one of ten regional ADA Centers that comprise the ADA National Network. If you live outside of New England, find your regional center here: ADA National Network (www.adata.org/centers.htm).

A project of Institute for Human Centered Design, a nonprofit organization since 1978.

Funded by the National Institute on Disability and Rehabilitation Research (NIDRR) (www.ed.gov/about/offices/list/osers/nidrr)as a Disability and Business Technical Assistance Center (DBTAC) under grant # H133A0600092.