Publications
We provide print publications to people living in New England. Some publications are available free, but you will still be charged a fee for shipping and handling. If you would like to order any of these publications from our center, please choose one of the following methods:
- Place your order online
-
Print and mail or fax your order
- Order by phone: 1-800-949-4232 (v/tty)
If you live outside New England and would like to order publications, please contact your regional ADA Center. You can find out how to reach your regional center on the ADA & IT Technical Assistance Centers website.
Some of the publications listed in this section are available online for free in HTML, PDF (please see the note regarding PDFs), Text and/or MS Word versions. (Links to these free versions are provided.)
Please note: We are still in the process of adding more publications to the list below. If you would like to see a complete list of all available publications, please refer to the printable order form for fax/mail orders .
General ADA
A Guide to Disability Rights Laws
(Item Number: 65)
(Price: Free)
Overview of federal disability laws including ADA, Fair Housing Act, Air Carriers Access Act, Sections 504, 508, and IDEA.
[Free PDF File Available]
[Free HTML File Available]
(Item Number: 65)
(Price: Free)
Overview of federal disability laws including ADA, Fair Housing Act, Air Carriers Access Act, Sections 504, 508, and IDEA.
[Free PDF File Available]
[Free HTML File Available]
ADA CD-ROM
(Item Number: 71)
(Price: Free)
DOJ's Title II and III regulations and technical assistance publications, including the ADA design standards. In HTML, WordPerfect, and ASCII text; many in Acrobat PDF.
(Item Number: 71)
(Price: Free)
DOJ's Title II and III regulations and technical assistance publications, including the ADA design standards. In HTML, WordPerfect, and ASCII text; many in Acrobat PDF.
ADA Question & Answer Brochure
(Item Number: 53)
(Price: Free)
Equal Employment Opportunity Commission (EEOC) and Department of Justice (DOJ) booklet outlines ADA basics.
(Item Number: 53)
(Price: Free)
Equal Employment Opportunity Commission (EEOC) and Department of Justice (DOJ) booklet outlines ADA basics.
ADA Requirements Fact Sheet
(Item Number: 54)
(Price: Free)
Employment, state & local government, public accommodations, transportation, and telecommunications requirements.
(Item Number: 54)
(Price: Free)
Employment, state & local government, public accommodations, transportation, and telecommunications requirements.
Commonly Asked Questions about Service Animals in Places of Business
(Item Number: 60)
(Price: Free)
Explains the requirements regarding animals that provide services for people with disabilities.
[Free HTM File Available]
(Item Number: 60)
(Price: Free)
Explains the requirements regarding animals that provide services for people with disabilities.
[Free HTM File Available]
Communications Fact Sheet
(Item Number: 56)
(Price: Free)
Discusses effective communication, examples of communication barriers and strategies for barrier removal.
(Item Number: 56)
(Price: Free)
Discusses effective communication, examples of communication barriers and strategies for barrier removal.
Deaf & Hard of Hearing Q & A Brochure
(Item Number: 62)
(Price: $1.00)
Auxiliary aids and services, duties of state and local governments, and public accommodations.
(Item Number: 62)
(Price: $1.00)
Auxiliary aids and services, duties of state and local governments, and public accommodations.
Enforcing the ADA - DOJ Status Report
(Item Number: 63)
(Price: $2.00)
Quarterly Dept. of Justice report discusses ADA cases, settlements, and technical assistance activities.
[Free HTM File Available]
(Item Number: 63)
(Price: $2.00)
Quarterly Dept. of Justice report discusses ADA cases, settlements, and technical assistance activities.
[Free HTM File Available]
Of Consuming Interest: A Guide to Titles II & III for People with Vision Loss
(Item Number: 69)
(Price: Free)
(Item Number: 69)
(Price: Free)
People with Disabilities & Animals in Housing
(Item Number: 72)
(Price: $1.00)
Brief explanation of ADA requirements plus excerpts from U.S. Dept. of Housing and Urban Development's directive on Section 504 and the Fair Housing Act.
(Item Number: 72)
(Price: $1.00)
Brief explanation of ADA requirements plus excerpts from U.S. Dept. of Housing and Urban Development's directive on Section 504 and the Fair Housing Act.
Questions and Answers: The ADA and Persons with HIV/AIDS
(Item Number: 57)
(Price: $1.00)
Explains ADA requirements for employers, businesses, nonprofit agencies, state and local governments concerning people with HIV/AIDS.
[Free TXT File Available]
(Item Number: 57)
(Price: $1.00)
Explains ADA requirements for employers, businesses, nonprofit agencies, state and local governments concerning people with HIV/AIDS.
[Free TXT File Available]
Telephone Emergency Service Q & A Sheet
(Item Number: 61)
(Price: Free)
DOJ publication provides information on TTY and modem direct access requirements for telephone emergency services, including 911.
[Free HTM File Available]
[Free PDF File Available]
(Item Number: 61)
(Price: Free)
DOJ publication provides information on TTY and modem direct access requirements for telephone emergency services, including 911.
[Free HTM File Available]
[Free PDF File Available]
Testing Accommodations for Persons with Disabilities
(Item Number: 68)
(Price: $5.00)
Association on Higher Education and Disability (AHEAD) document on ADA requirements for testing accommodations and documentation of disability.
(Item Number: 68)
(Price: $5.00)
Association on Higher Education and Disability (AHEAD) document on ADA requirements for testing accommodations and documentation of disability.
Employment (ADA Title I)
A Guide for People with Disabilities Seeking Employment
(Item Number: 127)
(Price: Free)
A 2-page pamphlet for people with disabilities providing a general explanation of the employment provisions of the ADA and how to file a complaint with the Equal Employment Opportunity Commission.
[Free PDF File Available]
(Item Number: 127)
(Price: Free)
A 2-page pamphlet for people with disabilities providing a general explanation of the employment provisions of the ADA and how to file a complaint with the Equal Employment Opportunity Commission.
[Free PDF File Available]
EEOC Poster
(Item Number: 104)
(Price: Free)
Summarizes federal laws prohibiting employment discrimination.
(Item Number: 104)
(Price: Free)
Summarizes federal laws prohibiting employment discrimination.
Title I Fact Sheet
(Item Number: 105)
(Price: Free)
Summary of employment requirements and how to file a complaint.
(Item Number: 105)
(Price: Free)
Summary of employment requirements and how to file a complaint.
Title I Technical Assistance Manual
(Item Number: 101)
(Price: Free)
EEOC manual explains the Title I regulations, including questions, answers and practical examples.
[Free TXT File Available]
(Item Number: 101)
(Price: Free)
EEOC manual explains the Title I regulations, including questions, answers and practical examples.
[Free TXT File Available]
Your Employment Rights as an Individual with a Disability Under the Americans with Disabilities Act of 1990
(Item Number: 103)
(Price: Free)
(Item Number: 103)
(Price: Free)
Your Responsibilities as an Employer Under the Americans with Disabilities Act of 1990
(Item Number: 102)
(Price: Free)
(Item Number: 102)
(Price: Free)
State & Local Government (Title II)
ADA National Access for Public Schools Briefing Sheet: Nondiscrimination Requirements
(Item Number: 226)
(Price: $2.00)
[Free TXT File Available]
(Item Number: 226)
(Price: $2.00)
[Free TXT File Available]
Accessibility of State and Local Government Websites to People with Disabilities
(Item Number: 234)
(Price: $1.00)
Document published by the US Department of Justice.
(Item Number: 234)
(Price: $1.00)
Document published by the US Department of Justice.
ADA & Public Schools: Access for All (Video)
(Item Number: 230)
(Price: $30.00)
18:46 minute video covers ADA/504 requirements for public elementary and secondary schools.
(Item Number: 230)
(Price: $30.00)
18:46 minute video covers ADA/504 requirements for public elementary and secondary schools.
ADA Guide for Small Towns
(Item Number: 222)
(Price: Free)
DOJ document addresses facility access, historic buildings, effective communication, administrative requirements. Includes illustrations.
[Free HTM File Available]
[Free PDF File Available]
(Item Number: 222)
(Price: Free)
DOJ document addresses facility access, historic buildings, effective communication, administrative requirements. Includes illustrations.
[Free HTM File Available]
[Free PDF File Available]
ADA National Access for Public Schools Briefing Sheet: Administrative Requirements
(Item Number: 225)
(Price: $2.00)
[Free TXT File Available]
(Item Number: 225)
(Price: $2.00)
[Free TXT File Available]
ADA National Access for Public Schools Briefing Sheet: Effective Communication
(Item Number: 228)
(Price: $2.00)
[Free TXT File Available]
(Item Number: 228)
(Price: $2.00)
[Free TXT File Available]
ADA National Access for Public Schools Briefing Sheet: Employment
(Item Number: 229)
(Price: $2.00)
[Free TXT File Available]
(Item Number: 229)
(Price: $2.00)
[Free TXT File Available]
ADA National Access for Public Schools Briefing Sheet: Program Accessibility (includes info on facility access)
(Item Number: 227)
(Price: $2.00)
[Free TXT File Available]
(Item Number: 227)
(Price: $2.00)
[Free TXT File Available]
ADA Self-Evaluation Guide For Public Elementary and Secondary Schools
(Item Number: 208)
(Price: $21.00)
U.S. Dept. of Ed. guide explains Title II & Section 504 requirements and assists school districts to conduct a self-evaluation.
[Free TXT File Available]
(Item Number: 208)
(Price: $21.00)
U.S. Dept. of Ed. guide explains Title II & Section 504 requirements and assists school districts to conduct a self-evaluation.
[Free TXT File Available]
Common Questions about Title II of the ADA
(Item Number: 220)
(Price: Free)
DOJ document on facility access, Braille, large print and sign language interpreter requirements.
[Free TXT File Available]
(Item Number: 220)
(Price: Free)
DOJ document on facility access, Braille, large print and sign language interpreter requirements.
[Free TXT File Available]
Commonly Asked Questions about the ADA and Law Enforcement
(Item Number: 209)
(Price: Free)
DOJ publication provides information for law enforcement agencies in question and answer format.
[Free HTM File Available]
(Item Number: 209)
(Price: Free)
DOJ publication provides information for law enforcement agencies in question and answer format.
[Free HTM File Available]
Police Response: Mental Illness
(Item Number: 233)
(Price: Free)
Police Executive Research Forum's trainers' guide and model policy which includes the ADA.
(Item Number: 233)
(Price: Free)
Police Executive Research Forum's trainers' guide and model policy which includes the ADA.
Small Towns Practical Guide
(Item Number: 231)
(Price: Free)
Explains Title II basics for small towns and rural counties. Includes sample grievance procedure and public notice plus forms for conducting a self-evaluation and developing a transition plan.
(Item Number: 231)
(Price: Free)
Explains Title II basics for small towns and rural counties. Includes sample grievance procedure and public notice plus forms for conducting a self-evaluation and developing a transition plan.
The ADA and City Governments: Common Problems
(Item Number: 223)
(Price: Free)
DOJ document addresses grandfathering, program access, historic facilities, curb ramps, effective communications, self-evaluation and transition plan.
[Free HTM File Available]
(Item Number: 223)
(Price: Free)
DOJ document addresses grandfathering, program access, historic facilities, curb ramps, effective communications, self-evaluation and transition plan.
[Free HTM File Available]
Title II Action Guide for State and Local Governments & Supplement on Employment
(Item Number: 206)
(Price: $24.00)
Explains state and local government obligations; has forms for conducting a self-evaluation.
(Item Number: 206)
(Price: $24.00)
Explains state and local government obligations; has forms for conducting a self-evaluation.
Title II Technical Assistance Manual
(Item Number: 201)
(Price: Free)
This technical assistance manual addresses the requirements of Title II of the Americans with Disabilities Act, which applies to the operations of State and local governments.
(Item Number: 201)
(Price: Free)
This technical assistance manual addresses the requirements of Title II of the Americans with Disabilities Act, which applies to the operations of State and local governments.
Places of Public Accommodation (Title III)
Accommodating All Guests Booklet
(Item Number: 410)
(Price: Free)
ADA requirements for the lodging industry.
(Item Number: 410)
(Price: Free)
ADA requirements for the lodging industry.
ADA and Small Businesses Booklet
(Item Number: 309)
(Price: Free)
DOJ booklet on making goods & services accessible, tax credits and deductions to offset access costs.
[Free HTM File Available]
[Free PDF File Available]
(Item Number: 309)
(Price: Free)
DOJ booklet on making goods & services accessible, tax credits and deductions to offset access costs.
[Free HTM File Available]
[Free PDF File Available]
ADA Guide for Places of Lodging: Serving Guests Who Are Blind or Who Have Low Vision
(Item Number: 321)
(Price: $1.50)
[Free HTM File Available]
(Item Number: 321)
(Price: $1.50)
[Free HTM File Available]
ADA Questions and Answers for Health Care Providers
(Item Number: 320)
(Price: $3.00)
Covers sign language interpreters, TTYs, facility access, captioning.
(Item Number: 320)
(Price: $3.00)
Covers sign language interpreters, TTYs, facility access, captioning.
ADA Requirements in Public Accommodations Fact Sheet
(Item Number: 301)
(Price: Free)
[Free TXT File Available]
(Item Number: 301)
(Price: Free)
[Free TXT File Available]
Answers for Food Service Operators
(Item Number: 311)
(Price: Free)
Includes restaurant checklist, how to remove common barriers and tips for customer service.
(Item Number: 311)
(Price: Free)
Includes restaurant checklist, how to remove common barriers and tips for customer service.
Assistance at Self-Serve Gas Stations
(Item Number: 319)
(Price: Free)
DOJ policy on providing service to people with disabilties.
[Free HTM File Available]
[Free PDF File Available]
(Item Number: 319)
(Price: Free)
DOJ policy on providing service to people with disabilties.
[Free HTM File Available]
[Free PDF File Available]
Checklist for Existing Facilities (version 2.1)
(Item Number: 307)
(Price: $1.00)
[Free PDF File Available]
[Free TXT File Available]
(Item Number: 307)
(Price: $1.00)
[Free PDF File Available]
[Free TXT File Available]
Commonly Asked Questions About Child Care Centers and the ADA
(Item Number: 316)
(Price: $1.00)
DOJ guidance on insurance, individual attention, safety, medication, diapering, HIV, mental retardation, allergies, diabetes and facility access.
(Item Number: 316)
(Price: $1.00)
DOJ guidance on insurance, individual attention, safety, medication, diapering, HIV, mental retardation, allergies, diabetes and facility access.
Everyone's Welcome: The ADA & Museums
(Item Number: 318)
(Price: $35.00)
Guide to museums' responsibilities.
(Item Number: 318)
(Price: $35.00)
Guide to museums' responsibilities.
Title III Fact Sheet Series: Providing Effective Communication
(Item Number: 352)
(Price: $1.00)
[Free PDF File Available]
(Item Number: 352)
(Price: $1.00)
[Free PDF File Available]
Title III Fact Sheet Series: Who has Obligations under Title III
(Item Number: 351)
(Price: $1.00)
[Free PDF File Available]
(Item Number: 351)
(Price: $1.00)
[Free PDF File Available]
Title III Regulations for Public Accommodations and Commercial Facilities & ADA Standards for Access
(Item Number: 306)
(Price: $7.00)
[Free HTML File Available]
(Item Number: 306)
(Price: $7.00)
[Free HTML File Available]
Title III Technical Assistance Manual
(Item Number: 302)
(Price: Free)
DOJ offers in-depth explanation of public accommodations and commercial facilities' responsibility.
(Item Number: 302)
(Price: Free)
DOJ offers in-depth explanation of public accommodations and commercial facilities' responsibility.
Information Technology
Bulletin #7 Access to Telecommunications
(Item Number: 612)
(Price: $1.00)
Access Board's plain language explanation of Section 255 requirements for access to telecommunication service and equipment.
[Free HTM File Available]
[Free PDF File Available]
(Item Number: 612)
(Price: $1.00)
Access Board's plain language explanation of Section 255 requirements for access to telecommunication service and equipment.
[Free HTM File Available]
[Free PDF File Available]
Information Technology Equipment Accessibility Checklist
(Item Number: 603)
(Price: $1.00)
DOJ document to evaluate accessibility of information technology equipment such as printers, fax machines, and copiers.
[Free TXT File Available]
(Item Number: 603)
(Price: $1.00)
DOJ document to evaluate accessibility of information technology equipment such as printers, fax machines, and copiers.
[Free TXT File Available]
Information Transaction Machines Accessibility Checklist
(Item Number: 604)
(Price: $1.00)
DOJ document to evaluate accessibility of automated teller machines, ticketing vending machines, computer kiosks, electronic building directories, fare machines, and point of sale customer card payment systems.
[Free TXT File Available]
(Item Number: 604)
(Price: $1.00)
DOJ document to evaluate accessibility of automated teller machines, ticketing vending machines, computer kiosks, electronic building directories, fare machines, and point of sale customer card payment systems.
[Free TXT File Available]
Quick Tips for Web Accessibility
(Item Number: 609)
(Price: Free)
Business card-sized cards include 10 tips on Web accessibility.
(Item Number: 609)
(Price: Free)
Business card-sized cards include 10 tips on Web accessibility.
Section 255 Guidelines
(Item Number: 611)
(Price: $4.00)
Access Board's guidelines for accessibility, usability, and compatibility of telecommunications equipment.
[Free HTM File Available]
[Free PDF File Available]
(Item Number: 611)
(Price: $4.00)
Access Board's guidelines for accessibility, usability, and compatibility of telecommunications equipment.
[Free HTM File Available]
[Free PDF File Available]
Section 508 Standards
(Item Number: 601)
(Price: $2.00)
Access Board standards for accessibility in computers, software, networks, web sites, peripherals and other electronic office technology.
(Item Number: 601)
(Price: $2.00)
Access Board standards for accessibility in computers, software, networks, web sites, peripherals and other electronic office technology.
Section 508 Statute
(Item Number: 608)
(Price: $1.00)
The law requiring federal agencies to make their electronic and information technology accessible to people with disabilities.
[Free HTML File Available]
[Free PDF File Available]
(Item Number: 608)
(Price: $1.00)
The law requiring federal agencies to make their electronic and information technology accessible to people with disabilities.
[Free HTML File Available]
[Free PDF File Available]
Software Accessibility Checklist
(Item Number: 605)
(Price: $1.00)
DOJ tool for evaluating software applications accessibility.
[Free TXT File Available]
(Item Number: 605)
(Price: $1.00)
DOJ tool for evaluating software applications accessibility.
[Free TXT File Available]
Web Page Accessibility Checklist
(Item Number: 606)
(Price: $1.00)
DOJ document to evaluate the extent to which Web site accessibility.
[Free TXT File Available]
(Item Number: 606)
(Price: $1.00)
DOJ document to evaluate the extent to which Web site accessibility.
[Free TXT File Available]
Transportation
ADA Technical Assistance Manual: Buses, Vans and Systems
(Item Number: 507)
(Price: $2.00)
[Free HTM File Available]
(Item Number: 507)
(Price: $2.00)
[Free HTM File Available]
ADA Technical Assistance Manual: Over-the-Road Buses
(Item Number: 505)
(Price: $2.00)
[Free HTM File Available]
[Free PDF File Available]
(Item Number: 505)
(Price: $2.00)
[Free HTM File Available]
[Free PDF File Available]
Guide for Passengers: Accessible Bus Service Under the Greyhound Agreement
(Item Number: 513)
(Price: Free)
[Free HTM File Available]
(Item Number: 513)
(Price: Free)
[Free HTM File Available]
Questions and Answers Concerning Common Wheelchairs and Public Transit
(Item Number: 514)
(Price: Free)
[Free HTM File Available]
(Item Number: 514)
(Price: Free)
[Free HTM File Available]
Disability Awareness Poster Series
Barrier-Free Computing
(Item Number: )
(Price: 5.00)
Everyone, including people with disabilities, needs to use computers to participate fully in school, employment, and daily living. The Barrier-Free Computing poster addresses key issues for an accessible computer environment.
[Free PDF File Available]
(Item Number: )
(Price: 5.00)
Everyone, including people with disabilities, needs to use computers to participate fully in school, employment, and daily living. The Barrier-Free Computing poster addresses key issues for an accessible computer environment.
[Free PDF File Available]
Barrier-Free Voting
(Item Number: )
(Price: 5.00)
The Barrier-Free Voting poster was designed to support awareness of access for voters with disabilities under the Help America Vote Act. This poster depicts an accessible voting location with various elements described.
[Free PDF File Available]
(Item Number: )
(Price: 5.00)
The Barrier-Free Voting poster was designed to support awareness of access for voters with disabilities under the Help America Vote Act. This poster depicts an accessible voting location with various elements described.
[Free PDF File Available]
Service Animals Welcome
(Item Number: )
(Price: 5.00)
The ADA defines the circumstances under which an animal may qualify as a "service animal." This two-sided poster includes several eye-catching photos to differentiate "thera-pets" from legitimate service animals on the front and the formal explanation of a service animal from the U.S. Department of Justice on the back. The poster clarifies the service animal issue for customers and staff in public settings.
[Free PDF File Available]
(Item Number: )
(Price: 5.00)
The ADA defines the circumstances under which an animal may qualify as a "service animal." This two-sided poster includes several eye-catching photos to differentiate "thera-pets" from legitimate service animals on the front and the formal explanation of a service animal from the U.S. Department of Justice on the back. The poster clarifies the service animal issue for customers and staff in public settings.
[Free PDF File Available]
Sign Language Basics
(Item Number: )
(Price: 5.00)
This colorful poster introduces basic sign language and sign language tips. Many businesses and schools have utilized the Sign Language Basics poster to educate employees and students about communicating with someone who is deaf or unable to speak.
[Free PDF File Available]
(Item Number: )
(Price: 5.00)
This colorful poster introduces basic sign language and sign language tips. Many businesses and schools have utilized the Sign Language Basics poster to educate employees and students about communicating with someone who is deaf or unable to speak.
[Free PDF File Available]
Signs of Civic Access
(Item Number: )
(Price: 5.00)
Signs of Civic Access shows specific words important during the voting process. Precinct workers and election officials have found this poster a convenient reference guide for assisting voters who are deaf or hard-of-hearing. In addition, this poster heightens the awareness of precinct workers to deaf issues.
[Free PDF File Available]
(Item Number: )
(Price: 5.00)
Signs of Civic Access shows specific words important during the voting process. Precinct workers and election officials have found this poster a convenient reference guide for assisting voters who are deaf or hard-of-hearing. In addition, this poster heightens the awareness of precinct workers to deaf issues.
[Free PDF File Available]
Vital Signs
(Item Number: )
(Price: 5.00)
The Vital Signs poster demonstrates sign language appropriate for the medical environment, as well as the alphabet and numbers 1 – 10. This poster can be especially helpful for medical personnel to use when time or circumstances do not allow for an interpreter to be present to provide effective communications with a person who is deaf.
[Free PDF File Available]
(Item Number: )
(Price: 5.00)
The Vital Signs poster demonstrates sign language appropriate for the medical environment, as well as the alphabet and numbers 1 – 10. This poster can be especially helpful for medical personnel to use when time or circumstances do not allow for an interpreter to be present to provide effective communications with a person who is deaf.
[Free PDF File Available]
Other
Access New England Newsletter
(Item Number: 3)
(Price: Free)
Provides information and guidance on the Americans with Disabilities Act. Access New England is published three times a year by the New England ADA & Accessible IT Center. An online version of the newsletter is available elsewhere on this web site.
(Item Number: 3)
(Price: Free)
Provides information and guidance on the Americans with Disabilities Act. Access New England is published three times a year by the New England ADA & Accessible IT Center. An online version of the newsletter is available elsewhere on this web site.
Consultant Application
(Item Number: 4)
(Price: Free)
Application to add ADA consultants to the Center's database.
(Item Number: 4)
(Price: Free)
Application to add ADA consultants to the Center's database.
Disability Etiquette
(Item Number: 24)
(Price: $1.00)
Tips on interacting with people with disabilities.
(Item Number: 24)
(Price: $1.00)
Tips on interacting with people with disabilities.
Notes
Note Regarding PDFs:
Some publications in this section are available as PDF files. To view PDFs you must have Adobe Reader installed on your computer. If you do not have this software installed you can download Adobe Reader for free 
on Adobe's web site.
Note Regarding Alternate Formats:
If you have a disability and need a publication in an alternate format such as Braille, large print, audio cassette or computer diskette, please call us at 1-800-949-4232 (v/tty) or send us an email at ADAinfo@NewEnglandADA.org.
